# Understanding Our Late Fee Policy

To ensure fairness and help maintain smooth operations for all clients, we apply
a standard late fee to overdue invoices.



How It Works:

 * Invoices are due on the date specified at the top of the invoice.

 * If payment is not received within 2 days after the due date, a R10 late fee
   will automatically be added to the total balance.

 * This fee is applied once per overdue cycle but may recur with ongoing
   non-payment depending on the terms of the agreement.



Why This Matters:

Late fees help cover administrative overhead and serve as a prompt to encourage
timely payments. They also allow us to continue providing reliable,
uninterrupted service across all projects.



Avoiding Late Fees:

To avoid late fees:

 * Ensure your payment is made on or before the due date.

 * Set up reminders or automated payments where possible.

 * Reach out early if you anticipate delays; communication is always welcome.



If you have any questions about an invoice or our billing terms, feel free to
contact us [https://designthat.cloud/open-ticket/]. We’re happy to help clarify
any questions you may have.