{"plan":{"type":"business","stripeSubscriptionId":"sub_1Rj9FNDQT6PNmqDl9MmJURox","billingCycle":"monthly"},"setup":{"import":false,"knowledgeBase":true,"ai":true,"chatbot":true,"inbox":true,"team":true},"_id":"68465802c30101969cac95a5","categories":[{"id":"general","icon":"","value":"Internal","slugId":104,"slug":"internal","pages":["6871112f5ff3fbdd7bed9eb8"],"children":[]},{"id":"C1RiNZ","value":"Accounts & Billing","icon":"","children":[],"slugId":110,"slug":"accounts-billing","pages":["685b184153502196adc8f4b6","685b1a9e53502196adc8f516","685b1b0353502196adc8f54a","685b1f9bc30101969cade560","685b1fefc30101969cade594","685b20a3c30101969cade634","685b2152c30101969cade692","686fe2b65ff3fbdd7bed8c3a","6874dddc5ff3fbdd7bede675"]},{"id":"7li1f6","value":"Hosting","icon":"","children":[{"id":"2iWf0Y","value":"WordPress","icon":"","children":[],"slugId":103,"slug":"wordpress","parent":"7li1f6","pages":["68465af153502196adc7ab7c","685b1e3cc30101969cade305","685b1f07c30101969cade45b"]},{"id":"UJsRP0","value":"cPanel","children":[],"slugId":105,"icon":"","slug":"cpanel","parent":"7li1f6","pages":["68465d5cc30101969cac9698","68465db2c30101969cac96bf","685b22a553502196adc8fbb0","685e50f0c314e1cb5626cea1","68627e75c314e1cb562709df","686531fec314e1cb56272f35","686fdcdc774f17dd8c549550","68743fcd5ff3fbdd7bedd7bd","6877ebc6774f17dd8c552b81"]},{"id":"lahRLb","value":"Softaculous","icon":"","children":[],"slugId":107,"slug":"softaculous","parent":"7li1f6","pages":["68465f5c53502196adc7acb4"]},{"id":"g-hHwR","value":"WHMCS","icon":"","children":[],"slugId":114,"slug":"whmcs","parent":"7li1f6","pages":["68711233774f17dd8c54a8ad"]}],"slugId":102,"slug":"hosting","pages":["68465c7e53502196adc7abd9","684a66ec53502196adc7ead2","685b1d38c30101969cade242","685b224653502196adc8fb71","685b22ec53502196adc8fbd4","685b233053502196adc8fbfb","685b2366c30101969cade774","685b23a153502196adc8fc3d","686239e959b334cb6731f7c2","686ec725774f17dd8c547703","686ff0d5774f17dd8c54963f","6874e2ca774f17dd8c54f3e7","6874e45a5ff3fbdd7bedea4d","6877df715ff3fbdd7bee209b","6877ec95774f17dd8c552bb0"]},{"id":"HyCbqY","value":"Domains","children":[],"slugId":106,"icon":"","slug":"domains","parent":"7li1f6","pages":["68465e30c30101969cac96e8","685b18cbc30101969cade044","68465efd53502196adc7ac87"]},{"id":"ORrpEG","value":"Affiliates","icon":"","children":[],"slugId":111,"slug":"affiliates","pages":["685b1bc553502196adc8f5dc"]},{"id":"0G9c7O","value":"Mobile App Development","icon":"","children":[{"id":"fFgqZX","value":"Flutterflow","icon":"","children":[],"slugId":109,"slug":"flutterflow","parent":"0G9c7O","pages":["6855453f53502196adc8a58a"]}],"slugId":108,"slug":"mobile-app-development","pages":[]},{"id":"iUDZ_E","value":"AWS","icon":"","children":[{"id":"CEtSdp","value":"s3","icon":"","children":[],"slugId":113,"slug":"s-3","parent":"iUDZ_E","pages":["686e261f5ff3fbdd7bed5b0e","687556cd774f17dd8c5505c5"]}],"slugId":112,"slug":"aws","pages":[]}],"lastCategorySlugId":114,"lastPageSlugId":1060,"conversationsCount":26,"blocked":false,"upsellTriggers":["inbox","removeBranding","customDomain","answers","externalSites","team","integrations"],"centerName":"DesignThat Cloud","centerDomain":"cloud","userId":"684657eec30101969cac959c","config":{"general":{"language":"en","conversationEmail":false,"contactEmail":"smmd2.dhlamini@gmail.com"},"content":{"links":[{"id":"mDu1KAXG","label":"Home","path":"https://designthat.cloud/"},{"id":"1ODrpyG0","label":"Blog","path":"https://designthat.cloud/blog/"},{"id":"ckoryLor","label":"Dashboard","path":"https://my.designthat.cloud/clientarea.php"},{"id":"j4hJ9Wyt","label":"Status","path":"https://status.designthat.cloud/"},{"id":"2gQyE3Y6","label":"Open Ticket","path":"https://designthat.cloud/open-ticket/"},{"id":"T8Zuw4x7","label":"Analytics","path":"https://alx.designthat.cloud/"},{"id":"LfiVknJc","label":"Tools","path":"https://tools.designthat.cloud/"}]},"design":{"centerLogo":"https://uploads.help.center/68465802c30101969cac95a5/centerLogo/blue-d.png","bannerType":"image","showBranding":false,"primaryColor":"#233dff","bannerColor":"#ffffff","bannerImage":"https://uploads.help.center/68465802c30101969cac95a5/bannerImage/dt%20kb%20light%20bg.png"},"seo":{"searchIndex":true,"metaTitle":"DesignThat Cloud Support","metaDesc":"Discover comprehensive solutions and expert guidance for all your queries related to DesignThat Cloud at our help center. Our articles and tutorials provide step-by-step guidance and troubleshooting tips to help you make the most of our offering. Visit us now for effective assistance and support.","favicon":"https://uploads.help.center/68465802c30101969cac95a5/favicon/blue-d.png","ogImage":"https://uploads.help.center/68465802c30101969cac95a5/ogImage/dt%20kb%20light%20bg.png"},"integrations":{"customCode":{"customJs":"","customCss":"#hc-website .text-secondary-a11y {\ncolor: #fff;\n}\n#hc-website .text-secondary-a11y\\/70 {\n color: #fff;\n}\n#hc-website #article-item {\nfont-weight: bold;\n}\n#hc-website th {\n color: white;\n background: #233dff;\n}\n\n#hc-website #category-list-title, #popular-articles-title, #article-list-title, #article-list-sub-title, #category-sidebar-headline, #article-title, #related-articles-title {\ncolor: #233dff\n}\n\n#hc-widget #category-list-title, #popular-articles-title, #article-list-title, #article-list-sub-title, #category-sidebar-headline, #article-title, #related-articles-title {\ncolor: #233dff\n}"},"customSupport":{"subject":"New question from Help.center","address":"smmd2.dhlamini@gmail.com"}},"widget":{"launcherPosition":"bottom-right","launcherIcon":"","widgetLogo":"https://uploads.help.center/68465802c30101969cac95a5/widgetLogo/download.svg","chatAvatar":"https://uploads.help.center/68465802c30101969cac95a5/chatAvatar/white%20d%20%281%29.png","launcherTheme":"#233dff","widgetLinks":[{"id":"hc","label":"Help center","icon":"","action":"window.helpcenter.openHelpcenter()","type":"code"}],"enableChat":true,"enableLinks":true,"enableHelp":true,"heroText":"How can we help?","welcomeMessage":"Hi there! How can we help you?","articleRecommendations":[],"enableJwtAuth":true},"ai":{"enableSearch":true,"enableEmail":true,"allowContact":true},"support":{"tags":[],"responses":[],"spamList":["wordpress@help.designthat.cloud","support@gravatar.com"],"spamRules":"","channels":[{"defaultAddress":"support@cloud.helpcentermail.com","customAddress":"support@designthat.cloud","domainVerified":true,"name":"DesignThat Cloud Support","emailForwarding":true}]}},"createdAt":"2025-06-09T03:41:54.356Z","updatedAt":"2025-07-16T18:26:02.068Z","cloudflareHostId":"4bd5ac94-ad3d-4f37-a453-ffb0334511c1","customDomain":"support.designthat.cloud","id":"68465802c30101969cac95a5","analytics":{"_id":"6863d9ccab119dd18977a5e4","center":"68465802c30101969cac95a5","month":"6-2025","__v":0,"createdAt":"2025-07-01T12:51:24.760Z","dailyVisits":[{"day":2,"count":1,"_id":"68653301e0dc0a4c892ab6a4"},{"day":7,"count":1,"_id":"686bb3f2e9a2cf03c23420de"},{"day":8,"count":5,"_id":"686ce1a3a84ea2aa2af863db"},{"day":9,"count":4,"_id":"686e27f5a84ea2aa2af8f9de"},{"day":10,"count":29,"_id":"686f17b1a84ea2aa2af981be"},{"day":11,"count":18,"_id":"687091b6e9a2cf03c2368204"},{"day":12,"count":4,"_id":"6872301de9a2cf03c23755bb"},{"day":13,"count":16,"_id":"68737f7f06251ecae1da23d3"},{"day":14,"count":28,"_id":"68744e1806251ecae1daaeba"},{"day":15,"count":1,"_id":"6876654b06251ecae1dba98e"},{"day":16,"count":9,"_id":"6876fb7d91bf7f9077911d7d"},{"day":17,"count":1,"_id":"6878b39d91bf7f907791dcb7"}],"searches":[{"searchResponse":{"pages":["685b224653502196adc8fb71","686239e959b334cb6731f7c2","685e50f0c314e1cb5626cea1","685b184153502196adc8f4b6","686ec725774f17dd8c547703"]},"aiResponse":{"isAnswered":true,"messageRef":"686ec95eddaf24d8957de9e7"},"_id":"686ec94fe621bfb65a331ad9","term":"email","updatedAt":"2025-07-09T19:56:14.065Z","createdAt":"2025-07-09T19:55:58.594Z","conversation":"686ec94eddaf24d8957de8df"},{"searchResponse":{"pages":["685b22a553502196adc8fbb0","68465db2c30101969cac96bf","68465d5cc30101969cac9698","68627e75c314e1cb562709df","686531fec314e1cb56272f35"]},"aiResponse":{"isAnswered":false,"messageRef":"686fba00ddaf24d8958f3c7e"},"_id":"686fb9fe65c50285d1738383","term":"java cpanel","updatedAt":"2025-07-10T13:02:56.116Z","createdAt":"2025-07-10T13:02:53.652Z","conversation":"686fb9fdddaf24d8958f3c33"},{"searchResponse":{"pages":["686ec725774f17dd8c547703","685b184153502196adc8f4b6","68465db2c30101969cac96bf","685b22ec53502196adc8fbd4","68465efd53502196adc7ac87"]},"aiResponse":{"isAnswered":true,"messageRef":"687104ba2bd3683519214c54"},"_id":"687104b0bf151cc2b04c4bf9","term":"my website is suspended","updatedAt":"2025-07-11T12:34:02.419Z","createdAt":"2025-07-11T12:33:52.072Z","conversation":"687104b02bd3683519214b3b"},{"searchResponse":{"pages":["686ec725774f17dd8c547703","685b184153502196adc8f4b6","68465db2c30101969cac96bf","685b22ec53502196adc8fbd4","68465efd53502196adc7ac87"]},"aiResponse":{"isAnswered":true,"messageRef":"6871199f2bd3683519239265"},"_id":"6871199445c00ff7d1662f00","term":"My website is suspended","updatedAt":"2025-07-11T14:03:11.359Z","createdAt":"2025-07-11T14:03:00.655Z","conversation":"687119942bd3683519239125"},{"searchResponse":{"pages":["68465f5c53502196adc7acb4"]},"aiResponse":{"isAnswered":true,"messageRef":"687449842bd36835194e1f0c"},"_id":"687449800c393b876a2605e2","term":"softaculous","updatedAt":"2025-07-14T00:04:20.486Z","createdAt":"2025-07-14T00:04:16.039Z","conversation":"687449802bd36835194e1ee1"},{"searchResponse":{"pages":[]},"aiResponse":{"isAnswered":false,"messageRef":"6874e9aeddaf24d895e0b7ed"},"_id":"6874e9ae648508a1e0f40fab","term":"china","updatedAt":"2025-07-14T11:27:42.924Z","createdAt":"2025-07-14T11:27:40.970Z","conversation":"6874e9adddaf24d895e0b7ac"}],"updatedAt":"2025-07-17T08:59:40.228Z","visits":117,"chats":{"_id":"6878bb7c91bf7f907791dfdc","answered":2,"messages":5,"total":4,"unanswered":["how to set up digital ocean","what is my name","online payment methods available"],"positive":1,"negative":2,"tickets":2},"emails":{"_id":"6878bb7c91bf7f907791dfdd","total":13}}}

Contact Us

Please tell us more about your request